Policies - Please read

Returns policy

If you wish to cancel your order: you can notify us by using the "contact" page before your order is dispatched.

You can return goods you have ordered at any time within 14 days of receipt for a full refund. The cost of returning the goods shall be borne by you, unless the item is faulty or damaged. Please note that we will only reimburse standard postage (not couriers).

All products have a 1 year warranty and can be returned for a full refund or exchange if problems are encountered during this period.


Privacy policy

This website and its owner takes a proactive approach to user privacy and ensures the necessary steps are taken to protect the privacy if its users. 

Cookies

This website uses cookies to better the users experience while visiting the website. Where applicable, this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer/device.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer's hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information, You can read Google's privacy policy here for more information: http://www.google.com/policies/privacy/

There are no advertisements on this website and no other tracking/referral programs than those listed.


Contact and Communication

Users contacting this website and/or its owner do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time that it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form for email submission but we advise users of the email submission form that they do so at their own risk.

The website and its owner use any information submitted to provide you with further information about the products/services it offers and to assist you in answering any questions or queries you may have submitted. Your details are not passed on to any third parties.

Please note that in providing us with your email address and other information that you will NOT be signed up to any newsletter or any other subscriptions.


External Links

Although this website only looks to include safe and relevant external links, users are advised to exercise caution before clicking any external web links mentioned throughout this website.

The owner of this website cannot guarantee or verify the contents of any externally linked website, despite our best efforts. Users should therefore note that they click on external links at their own risk and this website and its owner cannot be held liable for any damages or implications caused by visiting any external links as mentioned.